SERVICES

THE FOLLOWING SERVICES ARE OFFERED BY RWS TO OUR COURIER AND LOGISTICS CUSTOMERS.

NDX Next Day Delivery (Delivery by close of business the day after lodge).

ONX Overnight Express Delivery – (Delivery by 10h30 within city limits of any of our branch locations).

LHL Daily road transport connecting our JHB main hub with our 17 branches for regional delivery

HFC PUDO (Pick-up and Drop-Off service). LHL service into or out of either of our branches from and to Johannesburg.

SDX Sameday Express-Delivered same day as handed over.

We deliver to plots/farms, power stations, mines (accredited by most) & townships.
These services apply to both deliveries and collections.

OTHER VALUE ADDS VIA YOUR PERSONALIZED PORTAL ARE:

  • . The RWS Route Guide, your Rate Card and an interactive self-quote template.
  • . PDF invoices (downloadable into Excel) and real time Statements.
  • . Ability to request a credit and submit your account remittance and recon via the portal.
  • . Monthly WB Report for data analysis.
  • . Book collections on line.
  • . Receive real-time WB Note e-mails advising a note has been added to your system WB

RISK MANAGEMENT

RWS RISK DIVISION AND OPERATIONS CONTROL ROOM

Our Risk Division personnel have extensive SAPS experience and our working relationship with SAPS, the Hawks, asset protection task teams and all industry Risk platforms has given this division of ours an excellent reputation in the industry.

RWS has a Control Room situated at Head Office in Johannesburg monitoring and communicating with and monitoring our fleet of LHL vehicles via live vehicle tracking and telephonic contact with each driver every 30 minutes.

Asset tracking units are also placed randomly amongst our freight each night. Armed escorts also tail certain vehicles out of JHB and the higher risk vehicles are equipped with anti-jamming devices.

Each of our 17 branches have CCTV cameras with 2 months of back-up recording capacity.

SECURITY

All branches as well as Head Office have outsourced security personnel on premises with strict 24 Hour access control at Head Office in Johannesburg ensuring a safe working environment for our employees as well as customers.